Funeral Arranger

Co-op Funeralcare is recruiting a Funeral Arranger in Liverpool. In this role, you will be the first point of contact for bereaved families, guiding them through funeral arrangements with care and sensitivity.

Key responsibilities:

• Meeting families to arrange funeral services
• Explaining options for coffins, flowers, vehicles, and venues
• Producing accurate documentation and estimates
• Coordinating with crematoria, cemeteries, clergy, and suppliers
• Handling payments and ensuring compliance with procedures
• Providing aftercare support and information

Requirements:

• Previous experience in a customer-facing role (funeral experience preferred but not essential)
• Excellent communication and listening skills
• Attention to detail and strong organisational ability
• Computer literate
• Empathetic and calm under pressure