Bereavement Services Officer

Leeds City Council is recruiting a Bereavement Services Officer to work across our cemeteries and crematoria. This is a local authority role with excellent public sector benefits.

Key duties:

• Managing burial and cremation bookings
• Liaising with funeral directors and bereaved families
• Maintaining accurate burial and cremation records
• Administering the purchase and transfer of grave rights
• Supporting families visiting graves and memorial areas
• Ensuring compliance with burial and cremation legislation
• Responding to public enquiries

Requirements:

• Experience in customer service or administration
• Knowledge of bereavement services legislation (desirable)
• Excellent communication and interpersonal skills
• Computer literate
• Empathetic and sensitive approach
• Full UK driving licence

Benefits:

• Local government pension scheme (LGPS)
• 27 days annual leave + bank holidays
• Flexible working arrangements
• Employee wellbeing support