Funeral Administrator

An independent funeral home in Chester is seeking a Funeral Administrator. This is a vital support role ensuring the smooth running of our busy office.

Responsibilities:

• Answering phones and responding to email enquiries
• Processing funeral documentation and paperwork
• Managing the diary and scheduling appointments
• Liaising with registrars, doctors, crematoria, and cemeteries
• Handling financial transactions and invoicing
• Maintaining filing systems and databases
• Supporting the funeral arranging team

Requirements:

• Strong administrative and organisational skills
• Excellent telephone manner
• Proficient in Microsoft Office
• Ability to handle sensitive situations with tact
• Previous office experience essential
• Funeral industry experience preferred but not required